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Our current customers have been able to realize significant returns in the following areas:
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Increase of billable calls
- Call completion and Network Efficiency monitoring and optimization
- Partner carrier and route pre-evaluation and continuous compliance monitoring
- Best value (not least cost) routing
- Service Level Agreement establishment, monitoring and enforcement based on availability, suitability and mean opinion scores
- Independent call accounting verification across Mediation, Rating and Billing platforms
Increase of billable minutes
- Incorporation of suitability parameters and mean opinion scores
- Differentiation based on classes of service
- Independent evaluation and optimization of billing platform’s duration and tariff recording, and rounding rule application
Churn reduction
- Pro-active fault detection, isolation and repair based on
SLA compliance metrics and independent benchmarks
- Independent competitive analysis
Cost reduction
- Rate negotiation metrics
- Headcount minimization
- Carrier screening
- Competitive comparisons
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